SHIPPING & RETURNS
SHIPPING
WHERE DOES ECHELON SHIP?
We ship to all states in the US, including Alaska and Hawaii. We also ship to APO addresses.
HOW MUCH IS SHIPPING?
Shipping is free for all orders above $35. You may see longer delivery times if you are shipping to Hawaii, Alaska, or an APO address.
DO YOU SHIP TO PUERTO RICO, ALASKA, AND HAWAII?
We do!
DO YOU SHIP TO PO BOXES AND APO ADDRESSES?
Yes!
DO YOU SHIP INTERNATIONALLY?
Not yet, but hopefully in the future!
RETURNS & EXCHANGES
HOW DO I PLACE A RETURN?
Please reach out to us at hq@drinkechelon.com and we can help process your return.
WHAT IS YOUR RETURN POLICY?
We want you to love your Echelon, so we offer free returns. If you have any issues or questions, don’t hesitate to ask.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Please allow 7-10 business days for the return to process.